There are multiple opportunities to get tickets and VIP Packages to The Rose’s Once Upon a WRLD Tour. Please see the onsale dates below: 

• The Rosarium Ticket Presale*: Mon. April 7 @ 10am local

• The Rosarium Artist VIP Upgrade Presale*: Tues. April 8 @ 10am local

• General Onsale of tickets and/or VIP Upgrades to the general public**: Thurs. April 10 @ 10am local

There may be various other presales that are not operated by The Rose or The Rosarium. For information on these other presales, please contact the applicable promoter or platform.

*Please note that in order to attend a concert with a VIP experience you must purchase an entry ticket and a VIP Upgrade in separate transactions.
** Please note that The Rose reserves the right to cancel on-sale to the general public of either entry tickets and/or VIP Upgrades if they sell out during Artist Presale and/or third party presales.

In order to participate in the Ticket Presale, you must have a Premium Black Rose Membership in the Rosarium. Please follow the following steps:

• Download The Rosarium App on the https://onelink.to/therosarium or in Google Play Store.

• Become a Premium Black Rose by purchasing a membership in the app. 

• Go to the Tour tab in the app and select your primary tour date* to claim your unique presale code. Please note that you will receive one unique presale code that will work for both entry ticket purchases and VIP Upgrade purchases (within our ticket buying limits below). 

• Join the Artist’s Presale at the times designated above by inputting your unique presale code for the tour stop and/or VIP Upgrade you wish to purchase. PLEASE NOTE: You must buy an entry ticket and a VIP Upgrade separately and for the same show in order to have a VIP experience. VIP Upgrades DO NOT include a ticket for entry. 
  

*Even though you select a primary tour date, you may buy entry tickets and/or VIP Upgrades for any shows on the Once Upon a WRLD Tour within our ticket and VIP Upgrades policies set out below.

Your Premium Black Rose Membership entitles you a presale code that will work for both entry tickets and VIP Upgrades. Please note that being entitled to a presale code does not guarantee that you will be able to purchase tickets and/or VIP Upgrades.

Go to the “Tour” section of The Rosarium app and select your primary tour date. There you can claim your unique presale code. One unique code will work for purchasing either entry tickets and/or VIP Upgrades. Please see our ticket and VIP Upgrade buying limit policies above as they will be strictly enforced. Your unique code will also be emailed to you prior the start of Artist’s presale. Copy your code, tap any available “Ticket” or “VIP Upgrade” button, and paste your unique code to make a purchase.

Ticketing links for each tour stop can be found above. Please only buy entry tickets via official sources such as https://onelink.to/therosarium and https://www.officialtherose.com/. VIP Upgrades are only available through The Rosarium.

The following limits are being enforced to allow as many Black Roses as possible to attend the show of their choice on the Once Upon a WRLD Tour:

• Entry tickets: 6 per unique presale code

• VIP Upgrades: 

  • VIP 1: Storyteller Upgrade & VIP 2: Dreamer Upgrade - up to 4 in total when combined 

  • VIP 3: Stargazer Upgrade - 1 per tour

You can use your unique presale code to purchase different tickets and/or VIP Upgrades in different cities but the total limit of six tickets and six VIP Upgrades (or 1 VIP 3 Upgrade) per tour will be strictly enforced. If we find you have purchased more tickets and/or VIP Upgrades than are allowed by our policies, we will cancel the portion of your sale above our limits and refund your purchase. 

For clarity, See the examples below:

🟢 Within our limits:  6 entry tickets to shows in 4 different cities; 1 VIP Stargazer Upgrade in one of the cities for which an entry ticket was purchased; 2 Storyteller Upgrades in cities in which an entry ticket was also purchased; and 2 Dreamer Upgrades in cities in which an entry ticket was also purchased. 

🔴 Not within our limits: 6 entry tickets to shows in 4 different cities; 3 VIP Stargazer Upgrades in one of the cities for which entry tickets were bought; 2 Storyteller Upgrades for cities in which an entry ticket was not also purchased. 

Action Taken: 2 VIP Stargazer Upgrades cancelled and refunded and 2 Storyteller tickets purchased but cannot be used or refunded.

Yes, VIP Stargazer Upgrades are limited to 5 per stop.

NONE. You MUST buy a ticket for entry to the same show for which you purchase a VIP Upgrade in a separate transaction.

Yes, you can use your unique presale code on different tour dates or cities, but the maximum ticket limit per code is six tickets in total.

Regular tickets and VIP Upgrades are available on a first-come, first-served, basis and we anticipate they will sell out quickly. As the number of tickets and VIP Upgrades available are limited, receiving a presale code does not guarantee you will be able to purchase tickets and/or VIP Upgrades.

If you are a Premium Member of The Rosarium but do not have a presale code listed on the Tour page in your app, please make sure your app is updated. If your app is updated and you are still having issues, please contact customer service at info@therosariumhelp.com and copy fansight@transparentarts.com.

See below:

VIP 1: Storyteller Upgrade

• Soundcheck Experience

• Q&A

• Official Lanyard

• Poster

• Early access to merch

VIP 2: Dreamer Upgrade

Everything in the Storyteller Upgrade, PLUS: 

• Meet & Greet Photo With The Rose (Groups of 8)

• Signature With Poster

• Dreamer Merch Bundle

VIP 3: Stargazer Upgrade

Everything in the Storyteller Upgrade, PLUS:

• Signature With Poster

• Dreamer Merch Bundle

• Special Gift From The Rose

• Polaroid Photo With The Rose (In Lieu of Group Photo)

• Green Room Experience*

* An exclusive behind-the-scenes look at what it takes to put on a concert for The Rose. Includes a brief tour of the stage and backstage areas as well as the opportunity to hang out with The Rose in their Green Room! This is not a backstage pass, and after the experience is complete, the Ticket Holder will return to the audience area. Hangout to last approximately 5 minutes.

Everyone checking in for a VIP experience on the day of the event will be required to show a valid government-issued ID that matches the information of he original ticket purchaser. If you purchase a VIP Upgrade and then want to transfer the ticket(s) to someone else, the person you are transferring ticket(s) to will also need to have a copy of the original purchaser’s valid government-issued ID to be able to check-in, be admitted to the show and receive any VIP benefits.

Yes, it is highly encouraged!

Yes, of course; however, if we employ synching effects for lightsticks during the show, those effects will only work with the Rostar Official Lightstick, which you can purchase at https://officialtherose.store/

VIP Upgrade purchasers will receive an email three to five days prior to the show with full details.

Tickets will be sent to your email and, in most regions, will be available in the applicable ticketing platform app to transfer to your digital wallet roughly 72-hours before the show. Please ensure that your email is correct when purchasing.

There may be lasers, strobe lights, synthetic smoke and fog, and high-intensity sound at this show. Anyone sensitive to these elements should consider whether attending this show is advisable for them.

Please reach out to the venue for the show you want to attend.

Most venues on the Once Upon A WRLD tour have seated floor and /or GA sections. For information about a specific venue, please contact them directly.

Please reach out to the venue for the show you want to attend.

We have a strict no gifts policy at live events, and gifts will not be allowed inside. Non-perishable gifts may be sent to the P.O. Box address below, and we will make sure they get to the Artist. 3183 Wilshire Blvd., #196R, Los Angeles, CA 90010

Yes, VIP Upgrades include exclusive merchandise that will only be available through these packages.

Yes, we will have merchandise for sale before and after the show.

Please reach out to the customer support team at info@therosariumhelp.com. Please copy fansight@transparentarts.com to ensure immediate handling. For ADA issues or any other venue-specific issues, please contact your venue.